Refund Policy
At Gophomet], we strive to ensure customer satisfaction with every purchase. However, if you are not fully satisfied with your product, please review our refund policy below:
- Digital Products: Due to the nature of digital products, we do not offer refunds once the file has been downloaded or accessed. If you have not downloaded the product, you may request a refund within 7 days of purchase.
- Eligibility for Refunds: To be eligible for a refund, your item must be unused and in the same condition that you received it. For digital products, you must not have accessed or downloaded the file.
- How to Request a Refund: If you meet the refund criteria, please contact us within 7 days of your purchase. Include your order number and a brief explanation of the issue, and we will review your request.
- Refund Process: Once your request is reviewed and approved, we will notify you via email. Refunds will be processed through the original payment method within 5-10 business days.
- Non-refundable Items: Custom orders, sale items, or products marked as non-refundable are not eligible for a refund.
If you have any further questions or concerns regarding our refund policy, please contact us.